Quality Policy

ShineHub strives to achieve and maintain the highest standards of quality in all aspects of our business, products, services and performance in meeting customer requirements and expectations.

The ShineHub Quality Strategy is to encourage and apply the intellect, innovation and integrity of all members of the ShineHub Team to continuously improve our market competitiveness, and our efficiency in delivering superior products.

Our Objectives, Targets and Management Plan detail our goals and aspirations each year, along with how we plan to measure our success in achievement of these, and the action plans. 

We are committed to continual improvement of our business and our management system, via organisational excellence and continual quality awareness. 

Our management system meets all requirements of ISO 9001:2015 – Quality Management Systems and is suitable for the scope of our business and provides the necessary support for our strategic direction.

Leadership and commitment by our Management Team ensures we:

• Understand and take ownership of our quality and service standards;
• Provide value-adding service and achieve high levels of client satisfaction;
• Understand and meet all applicable customer, statutory, regulatory and relevant industry requirements; and
• Are encouraged to voice new ideas, innovations and continuously review and improve our work processes.

ShineHub has the following Certifications:

Quality Management System ISO 9001:2015
Environmental Management System ISO 14001:2015
Occupational Health and Safety Management System ISO 45001:2018